Shipping Policy

Shipping Policy

Shipping

All orders will be processed within 1 to 14 business days (excluding South African weekends and public holidays) after we receive your order confirmation email. You will receive another notification when your order ships. Orders will be delivered within 10 to 20 days.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Local Delivery:

Free local delivery is available for orders over R3,500. Delivery is available to most locations within South Africa.

International Shipping

We offer international shipping worldwide.

Shipping charges for your order will be calculated and displayed at checkout.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you have not received your order within 14 days of receiving your shipping confirmation email, please contact us at service@zanvhria.com with your name and order number, and we will look into it for you.

Tracking information is sent manually or, if shipping was purchased through Shopify, tracking information is sent directly from Shopify.